Home >> Directory

Municipal services

For a complete list of contact information on a variety of matters pertaining to the city, read on. All city complaints, problems, requests or general enquiries pertaining to any city department should be logged with the City of Johannesburg Call Centre on 011-375-5555. You can also e-mail joburgconnect@joburg.org.za or visit www.joburg.org.za Remember to get, and keep, your reference number.

City of Joburg
Website: www.joburg.org.za
Joburg Connect: 011-375-5555
Emergency calls: 011-375-5911
Call Centre Fax: 011-375-9402
Email queries: joburgconnect@joburg.org.za
Hint: In order to better navigate the city structures, make sure that when a problem arises you first contact the Joburg Connect Number on 011-375-5555 and get a reference number from the appropriate department. If nothing happens, this number will be your proof that you did register a complaint.

Johannesburg Water
Website: www.johannesburgwater.co.za
Phone: 011-688-1400
E-mail: customerservice@jwater.co.za
Where to find us:
17 Harrison Street
Marshalltown
Johannesburg

Johannesburg Tourism Company
Website: www.joburgtourism.co.za
Phone: 011-214-0700
Infoline: 0860-333-999
Fax: 011-214-0715
E-mail: info@joburgtourism.com
Where to find us:
Ground floor, Grosvenor Corner
195 Jan Smuts Avenue
Parktown North
Johannesburg
2193
Postal Address:
P.O.Box 1239
Parklands
Johannesburg
2121

City Power
Website: www.citypower.co.za
24-hour call centre: 011-375-5555
Phone: 011-490-7000
Fax: 011-870-3800
E-mail: customerservice@citypower.co.za
Where to find us:
40 Heronmere Road
Reuven
2016

Pikitup
Website: www.pikitup.co.za
Phone: 011-712-5200
Fax: 011-712- 5322
E-mail: WebCustomercare@pikitup.co.za or Customercare@pikitup.co.za
Where to find us:
Corner of Bertha and Juta Streets
Braamfontein
Write to us:
Private Bag X 74
Braamfontein
2017

Johannesburg Metro Buses
Website: www.mbus.co.za
Phone: 011-403-4300
Fax: 011-403-4349
Email: busqueries@joburg.org.za
Where to find us:
Transport House
1 Raikes Rd (Cnr Enoch Sontonga Rd)
Braamfontein
Write to us:
P O Box 1787
Johannesburg
2000

Johannesburg Property Company (City of Johannesburg Property Company)
Website: www.jhbproperty.co.za
Phone: 011-339-2700
Fax: 011-339-2727
E-mail: info@jhbproperty.co.za
Where to find us:
9th Floor
Braamfontein Centre
23 Jorissen Street
Braamfontein
Write to us:
PO Box 31565
Braamfontein
2017

Johannesburg Development Agency
Website: www.jda.co.za
Phone: 011-688-7851
Fax: 011-688-7899
E-mail: info@jda.org.za
Where to find us:
The Bus Factory
3 President Street
Newtown
Write to us:
PO Box 61877
Marshalltown
2107

Johannesburg City Parks
Website: www.jhbcityparks.com
Phone: 011-712-6600/6619/6720
Fax: 011-339-2692
E-mail: jcp@jhbcityparks.com
Where to find us:
6th Floor
UCS Building
209 Smit Street,
Braamfontein
Write to us:
PO Box 2824
Johannesburg
2000

Johannesburg Roads Agency
Website: www.jra.org.za
Phone: 011-298-5000
Fax: 011-298-5178
E-mail: hotline@jra.org.za
Where to find us:
66 Sauer Street
Johannesburg
2000
Write to us:
Private Bag X 70
Braamfontein
2017

Stories related to:
Directory
municipal services
services in Sandton